Terms and Conditions
Terms and Conditions for Diamond Glass
1. Introduction
Welcome to Diamond Glass. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our services.
2. Definitions
- “Company” refers to Diamond Glass, including its owners, directors, employees, and affiliates.
- “Customer” refers to any individual or entity purchasing or using the products and services provided by Diamond Glass.
- “Products” refers to any glass products and related services offered by Diamond Glass.
3. Eligibility
You must be at least 18 years old to use our services. By using our website and services, you represent and warrant that you have the legal capacity to enter into a binding contract.
4. Orders and Payment
- Order Acceptance: All orders placed with Diamond Glass are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
- Payment Terms: Payment for all orders must be made in full before delivery unless otherwise agreed upon. We accept payment via credit/debit cards, bank transfers, and other payment methods as specified on our website.
- Pricing: Prices for our products are subject to change without notice. All prices are in INR unless otherwise stated.
- Taxes: Customers are responsible for any applicable taxes or duties related to their purchase.
5. Delivery
- Shipping: Diamond Glass will make every effort to deliver products within the estimated delivery time. However, we are not liable for any delays beyond our control.
- Risk of Loss: The risk of loss or damage to products passes to the customer upon delivery. Customers are responsible for inspecting the products upon receipt and must notify us of any damages within 48 hours.
- Delivery Charges: Shipping and handling charges are additional and will be specified at the time of purchase.
6. Returns and Refunds
- Returns: We accept returns of products within 7 days of delivery, provided the products are in their original condition and packaging. Custom orders and special items are non-returnable.
- Refunds: Refunds will be processed within 14 days of receiving the returned products. Refunds will be issued to the original payment method used during the purchase.
7. Product Warranty
Diamond Glass provides a limited warranty on its products against manufacturing defects. The warranty period and specific terms vary by product and will be provided at the time of purchase. The warranty does not cover damages caused by misuse, accidents, or improper installation.
8. Limitation of Liability
To the fullest extent permitted by law, Diamond Glass shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products and services. Our total liability to you for any damages shall not exceed the amount paid by you for the product or service in question.
9. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of Diamond Glass and is protected by copyright laws. Unauthorized use of any content from our website is prohibited.
10. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Aligarh, Uttar Pradesh.
12. Changes to Terms and Conditions
Diamond Glass reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new terms.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at +917417287451.